"We don't regulate clinics or companies": The GCC Respond to my BCA Complaint

Yesterday I highlighted the fact that the BCA misrepresented the findings of a Cochrane Collaboration meta-study in their press release detailing the evidence for the efficacy of chiropractic in dealing with various childhood illnesses. I say evidence, but I actually mean 'evidence', in the same sense that Britain's Got Talent is a 'talent' show. Anyway, with this being quite a serious matter I thought I'd refer it to Britain's top chiropractic regulators, the GCC.

My complaint centred around the use of "quote-mining", the practice of selective quoting text to distort the original meaning. In their statement, the BCA quoted a Cochrane study on the use of various complentary therapries to prevent bed-wetting in young children as concluding:

"There was weak evidence to support
the use of [chiropractic]."

But in fact the original text from which this quote was mined reads rather differently:

"There was weak evidence to support the use of hypnosis, psychotherapy, acupuncture and chiropractic but it was provided in each case by single small trials, some of dubious methodological rigour."

In other words the original sentence had a clause explaining that the 'weak' evidence was unreliable, with the study going on to conclude that more research was needed to back up chiropractic claims. The BCA decided to remove that part of the text when they quoted it. That's a pretty crappy thing to do.

That brings us on to the GCC Code of Practice, and in particular section C1.6 which states:

"[Chiropractors] may publicise their practices or permit another person to do so consistent with the law and the guidance issued by the Advertising Standards Authority. If chiropractors, or others on their behalf, do publicise, the information used must be factual and verifiable. The information must not be misleading or inaccurate in any way. It must not, in any way, abuse the trust of members of the public nor exploit their lack of experience or knowledge about either health or chiropractic matters."

I felt that this was the most relevant part of the code. The information in the BCA statement regarding the Cochrane paper was clearly inaccurate and misleading, and members of the public generally wouldn't have the time, inclination or experience to go back and critically appraise the study. The other key words in this code are 'chiropractors' and 'publicise'. Now, I would argue that a press release about the benefits of chiropractic is publicising chiropractors, and I'd argue that the people at the BCA are themselves chiropractors, or at the very least acting on behalf of chiropractors.

So in theory it could apply, but I accept there might be technicalities here that make it difficult. Nonetheless, I would expect that a regulatory body as conscientious as the GCC would be concerned by the BCA press release, and at the very least offer some advice on how to move forwards.

So here's the response I got from them:

Thank you for your email.

The General Chiropractic Council was established by the Chiropractors Act 1994. The GCC regulates individual chiropractors and we have no role in the regulation of chiropractic associations, clinics or companies. We cannot, therefore, investigate a complaint against the British
Chiropractic Association.

Yours sincerely, etc etc

I'll just repeat that middle bit, in case you missed it:

"...we have no role in the regulation of chiropractic associations, clinics or companies."

This raises more questions than a virgin in a brothel. It's hard to know where to even start. If the GCC don't regulate chiropractic clinics, companies or associations that what the hell is there left to regulate? Individual chiropractors presumably, but then if you're a chiropractor who runs a company, and your company puts out a dodgy advertisement can the GCC do anything, or can you just claim "it was the company wot done it guv'nor"?

More to the point, if the GCC don't regulate chiropractic clinics, companies or associations, then who the hell does?

Let's take the British Chiropractic Association as a convenient example. They've issued a press release which makes highly dubious medical claims on behalf of the chiropractic industry, but you can't complain to the ASA because it's not an advert, you can't complain to Trading Standards because they're not selling anything, you can't take them to court because to the best of my knowledge there's no legislation against it, you can't complain to the GCC because they claim to have no jurisdiction.

I have no good answers, so I'll throw it open to you lot. It's absolutely farcical.

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@Schroedinger99 (not verified) on Fri, 06/19/2009 - 16:41

"Let's take the British Chiropractic Association as a convenient example. They've issued a press release which makes highly dubious medical claims on behalf of the chiropractic industry, but you can't complain to the ASA because it's not an advert, you can't complain to Trading Standards because they're not selling anything, you can't take them to court because to the best of my knowledge there's no legislation against it, you can't complain to the GCC because they claim to have no jurisdiction."

Could you sue them?

Just a thought ;)

Zeno (not verified) on Fri, 06/19/2009 - 16:42

You'd have thought that someone in the BCA would be more than willing to take responsibility for the statement. Unless they have no confidence in it either!

shpalman (not verified) on Fri, 06/19/2009 - 19:09

Tragically, the truth can't sue for libel.

spk76 (not verified) on Fri, 06/19/2009 - 19:51

Well, does the GMC regulate the BMA? Does it regulate GP practices?

FFrias (not verified) on Fri, 06/19/2009 - 21:50

It seems that one of GCC's "main duties" is "to set the standards of chiropractic education, conduct and practice" (http://www.gcc-uk.org/page.cfm?page_id=7) Would it be possible to ask them if they would approve of any use of this "evidence" by any individual chiropractic?

BSM (not verified) on Sun, 06/21/2009 - 10:48

But an actual person at the BCA or on its behalf wrote that Press Release and the BCA sanctioned its release. The authority of its leadership certainly stands behind it. I'd have thought you could present the GCC with a complaint about the officers of the BCA as individuals.

If it turns out that no BCA officer was responsible then I'm sure the officers of the BCA would welcome the opportunity to publicly distance themselves from any rogue element that issued that Press Release without their authorisation.

Mojo (not verified) on Sun, 06/21/2009 - 10:48

Another instance of a complaint about the activities of an association being made to a regulatory body: a few years back a homoeopathic vet made a complaint to the RCVS about the British Veterinary Voodoo Society's website. It's mentioned in this story in New Scientist ("As New Scientist went to press, the RCVS was considering the complaint"). Although the complaint came to pretty much nothing in the end, it was investigated by the RCVS, who appear to have come to the remarkable conclusion that the officers of the BVVS were responsible for the society's website.

See also Skeptico's blog: "[the vet] then submitted a less-than-coherent complaints form, against "the Officers of the British Veterinary Voodoo Society"".

Perhaps you should make another complaint, this time against the officers of the BCA rather than the association itself.

simon (not verified) on Tue, 06/23/2009 - 10:31

Well, i would like to stand up for the chiropractic profession. The BCA have gone out of their way to help me and the GCC should be proud of their work.

If only i was intelligent and charasmatic enough i would have loved to have been a chiropractor. But then i was just too lazy in my youth to have made it. All i have now is bitterness and resentment in me that i never tried hard enough or succeeded in life.

Zeno (not verified) on Fri, 07/03/2009 - 14:46

"The GCC regulates individual chiropractors and we have no role in the regulation of chiropractic associations, clinics or companies."

Someone should tell the McTimoney Chiropractic Association, who claim on their one-page website (http://www.mctimoney-chiropractic.org/):

"Regulated by the General Chiropractic Council and governed by statute since 1994."

Martin on Fri, 07/03/2009 - 15:20

Ooh, nice spot...

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